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GUERANDE - LOIRE ATLANTIQUE (44)

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Booking Conditions and useful information

 

Deposit

25% on booking

Payment
The contract shall be between the customer and the owner, but will not exist until the signed booking form, together with 25% deposit, booking fee and extras as applicable have been received, subject to cheques being cleared. The full cost of the holiday is payable one full month in advance or, if booking less than 4 weeks before arrival, on arrival day at the latest. Non-payment by the due date could be treated as a cancellation, the property being considered as available for re-letting without further reference to the customer.


Tourism tax

In addition to the cost of the holiday, a local tourism tax will have to be paid to the Commune, for an amount of 0.40€ per head, under-13-year-olds non-included.

 

Deposit

A security deposit for the amount of a week’s rent will have to be paid upon arrival on top of balance.  The deposit will be refunded according to French laws on Holiday Rentals provided no damage has been done to the property. Should it be otherwise, the deposit will be refunded at the most two months after your departure.


Renting conditions

Tenants are welcome Saturday after 4pm and must vacate by 10am the next Saturday so that the property can be prepared for the next arrivals.

Gas, electricity and water are included in the price.

The person making the booking is responsible for the property and ensuring that members of the party observe all aspects of their obligations. To comply with the owner’s insurance requirements only the maximum number of persons and animals, shown on the Booking Form, may occupy a property. If the stated number of persons is exceeded, the Owner is entitled to refuse entry and this will be treated as a cancellation by the customer.

Parking details: As there is ample on-road car parking space, cars are allowed on the grassy driveway only for loading / unloading purposes.

 

Insurance

It is your responsibility to ensure all party members are appropriately insured & to arrange additional cover where necessary. Please read your travel insurance policy before travelling & take it with you.

The tenants are required to have the adequate insurance cover for the rented property and must therefore ensure that their home insurance policy provides adequate coverage for rented holiday houses. If not they should see to it that their travel insurance policy does cover all damages to the rented property. We strongly advise you to take out extra holiday cover for any eventualities. The Owner reserves the right to request proof that you are properly insured. (We would also advise guests to take out travel insurance against unforeseen cancellations.)

 

Cancellation

All cancellations must be notified in writing and sent to the owner by registered post.

>In the event of a cancellation occurring over 24 hrs before the beginning of the holiday, the minimum deposit will not be refunded.

> In the event of  a cancellation occurring within 24 hrs of the beginning of the holiday the minimum deposit is forfeit and the balance for the booked period will still be payable for the due date, unless arranged otherwise with the Owner.

> In the event of the tenant’s not arriving by 7pm on the due date, the contract is void and the Owner will be allowed to re-let the property.

> In the event of the tenant vacating the property prematurely, the balance for the whole booked period will still be payable for the due date.

> In the event of the owner having to cancel the booking, a written notification will be sent to the tenant by registered post or telegram. Regardless of the owner’s liability for any subsequent claims, the tenant will immediately be refunded of all monies paid.

Premature interruption of stay
In the event of the tenant vacating the property prematurely for personal reasons, and if the Owner’s responsibility is not implicated, the minimum safety deposit will be repaid, but the tenant will be liable to pay the whole of the rental amount.

Cleaning

Your property has been prepared for your arrival with all due care. It is therefore essential that you clean thoroughly before your departure, in order to leave it as you would expect to find it.

NB Extra charges will be made where a property is not left clean. We do ask that you leave the property and its contents as you find them. Failure to comply with this may result in a 40€ charge being made and deducted from the safety deposit.

Please put everything back where you found it. Take away all personal items and foodstuffs. Sweep/Hoover floors and wipe down surfaces.

Wash-up (or put on and empty the dishwasher), put all crockery away, and clean the dishwasher filter if necessary.

Don't forget to clean the BBQ (grills can usually go in a dishwasher).

Empty all wastepaper baskets and bins, and put them back in the appropriate places.
Rubbish should be taken to the appropriate disposal point.

 

Cleaning on request: (40€ per 3 hours.) see contract

 

Tobacco:                                                                                                                                                                                                                             

Would you be so kind as to avoid smoking inside the house. It is strictly prohibited to smoke in the bedrooms as well as on the first floor.  


Particular cases
To comply with the owner’s insurance requirements only the maximum number of persons and animals, shown on the Booking Form, may occupy a property. If the stated number of persons is exceeded, the Owner is entitled to refuse entry or to ask for extra charge.

 

Access to swimming pool

The swimming pool is likely to be used by the owner; as a consequence access is restricted to the following schedule: from 10:00 to 12:00am and from 05:00 to 07:00pm (Extra access may be negociated at any time). The pool can be accessed only from May 1 to October 31.

Pool liners are very delicate and can easily be punctured. No hard or sharp objects (e.g. oars for a dinghy) should be taken into the pool, and great care should be taken with any pool cleaning equipment - children should not be allowed to use it. The cost of replacing a pool liner can be in excess of £2,000!

The Tenant has responsibility for ensuring that the pool safety recommendations are observed. The Owner will accept no responsibility for accidents or injuries occurring in connection with the pool except if directly caused by His own negligence. The Tenant agrees that all precautions necessary to ensure the safety of all members of His party should be taken to avoid all dangerous activities in the vicinity of the pool. The depth of the pool is between 1.2m and 2m, and it is the Tenant’s responsibility to ensure that minors are supervised at all times in the vicinity of the pool. The Tenant agrees to follow the recommendations provided at the time of occupation, and to ensure that glassware is not used in the vicinity of the pool.

In keeping with French law, the swimming pool  cover provides a standardised security system (NF P 90-308). Besides the pool can only be accessed through safety gates. After use the pool must be covered, and the gates must be locked. Childrens are not allowed to use the pool unless in the mandatory presence of  an adult tenant.

 

Inventory

A contradictory inventory of fixtures will be made on arrival and departure by the Owner/key holder and Tenant. Please report all damages/breakages during your stay immediately.

Pets

Sorry, no cats.

Dogs may be accepted by special permission of the Owner.

 

Toilets

Even though the house is new and up to standard we are still on subsurface sewage disposal system. For your septic system to work effectively, take appropriate precautions in everyday use of it.

Do not dispose of the following substances in the septic system:

·         Coffee grounds

·         Dental floss

·         Disposable diapers

·         Cat box litter

·         Cigarette butts

·         Sanitary napkins

·         Tampons

·         Plastics

·         Bulky wastes

Disposal of these items adds to the solids load and fills the septic tank more rapidly. This decreases efficiency and increases maintenance costs. Use the garbage disposal bins instead.

Avoid pouring liquid fats, grease, or oils down the kitchen sink drain. Fats and greases solidify and can block parts of the system. Similarly keep toxic and hazardous chemicals out of the septic system.

House linen
Linen is not provided.

Phone
A telephone is at the disposal of the tenant (national and international). This will allow tenants to use the telephone provided they have purchased a “France Telecom Card” at any France Telecom agency. It is linked to the Téléséjour system, whereby you can use a France Telecom charge-card, which you can buy locally in most Tabacs, post offices and France Telecom outlets. You simply dial your account number and pin number, and the telephone number you require.

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